Privacy Policy

Privacy Policy

Welcome to Koala V Kandles Privacy Policy page. We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect:

  • Personal Information: We may collect your name, email address, shipping address, and payment details when you place an order.

2. How We Use Your Information:

  • Order Fulfillment: We use your personal information to process and fulfill your orders, as well as provide you with order updates.
  • Communication: We may contact you regarding your order, inquiries, and updates related to our products and services.
  • Marketing: With your consent, we may send you promotional materials and special offers via email. You can opt-out of these communications at any time.

3. Data Security:

  • We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
  • Our payment gateway providers adhere to strict industry standards to protect your payment information.

4. Data Retention:

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
  • You can request the deletion of your data by contacting us at

5. Third-Party Disclosure:

  • We do not sell, trade, or share your personal information with third parties for marketing purposes.
  • We may share your information with trusted service providers who assist us in operating our website and conducting business activities.

6. Children's Privacy:

  • Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

7. Your Rights:

  • You have the right to access, correct, and delete your personal information. You can update your account information by logging into your account or contact us for assistance.
  • You have the right to opt-out of receiving marketing communications from us.

8. Contact Us:

  • If you have any questions, concerns, or requests related to your personal information, please contact our Privacy Officer at [Privacy Officer's Email].

We may update this Privacy Policy from time to time. We encourage you to review it periodically. By continuing to use our website after changes are posted, you consent to the revised policy.

Last updated: 08/31/2023

Thank you for entrusting Koala V Kandles with your personal information. Your privacy is important to us.

Want a custom candle or a special request? Please reach out I would be happy to create something for you!

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